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New Year Holidays: Shipping & Customer Support Schedule
Please note that our shipping operations and customer support services will be unavailable from Friday, December 26 to Sunday, January 4. Orders and inquiries received during this period will be processed and responded to sequentially starting from Monday, January 5. We apologize for any inconvenience this may cause and appreciate your kind understanding.
Please use this form for inquiries regarding products and repairs.
Our customer support will then respond via email.
Please note that depending on the content of your inquiry, it may take some time for us to respond.
*Customer support hours: Weekdays 10:00-18:00 (JST)
*If you make an inquiry on Saturdays, Sundays, public holidays, or outside of customer support business hours, we will respond after business hours begin.