CANCELLATION AND RETURNS
If for any reason the Product you have ordered does not meet your expectations and you wish to return it, you can cancel your order by contacting us at any time up to 14 days after the day on which you receive your order. If you place an order for several Products and they are delivered separately, the 14-day period starts on the day on which you receive the last of the Products instalment in your order. If you cancel your order, the Products must be returned unused and in its original packaging with its swing tag on with proof of purchase from the Web Store, within 14 days of the cancellation of your order. The return delivery charge is borne by you as indicated on the web page upon your purchase. We will arrange for the original purchase price of the Products and delivery charge to be refunded using the same method you used to make the purchase within 14 days of us receiving the Products. For avoidance of doubts, any customs duty, sales tax you have paid on your original purchase cannot be refunded. We may reduce the amount of your refund to reflect any reduction in the value of the Products, if this has been caused by your handling them in a way which would not be permitted in a shop. Furthermore, you cannot cancel your order if it is for customised Products and we cannot accept any return of products not purchased from the Web Store. With respect to the return of products not purchased from the Web Store, please contact the shop from which you purchased those products. Cancellation and returns cannot be accepted after the 14 days unless the Product is originally faulty.